What is special about this business plan? We want to produce a business plan that accurately reflects the views of our customers, strikes the right balance and stands up to public and professional scrutiny. And we have agreed appropriate incentives and penalties against each with Ofwat and the independent Customer Engagement Forum.
These have been developed using customer feedback and agreed with the independent Customer Engagement Forum and Ofwat.
This will then form the basis for the amount it charges for water. Over 50, of you put customer priorities at the heart of our new plan. It will report annually on its review of our progress. Independent assurance on our plan The independent Customer Engagement Forum has been working since advising us as we engaged with customers and developed our plan for to and beyond.
It sets out what they hope to achieve in the following five years, and how all the costs involved are to be paid for. The Local Water Forum, and its associated sub groups regularly meet to identify the next steps that need to be taken to help Cambridge Water deliver its business plan and to scrutinise and challenge any proposals it has put forward.
You can find out more by visiting www. Our promise on the cost of living We will keep increases in average water bills well below inflation for the next five years. Meet the members of the Customer Engagement Forum here. This is the first time that a group like this has been set up and it has played a key role in providing independent input and challenge and sharing insights from the expertise of its diverse membership.
Our Plan to Our Plan to Over towe invited you to Discover, Discuss and help Decide the best possible future for your local water and water recycling services.
The journey of our plan section also gives more information how we developed our plan in consultation with our customers including copies of the documents published at every stage.
To help up do this we have set up a Local Water Forum.
In our biggest ever consultation, we heard from over 50, customers about our services and priorities for the future. And bills will stay flat before inflation for the four years after that to We have fewer leaks than ever before, but we can do more.
And we will, because we know it matters to our customers.
It is also asking its customers what they think about the services they provide and the prices they charge. See the press release. Our customers tell us they want good value for money, excellent water quality and a high level of customer service.
In April we officially merged with South Staffs Water. Find out more about the forum, its terms of reference, minutes of meetings and reports to Ofwat. We have listened to what you want. To help us formulate this business plan, we have carried out extensive research among our customers to find out what they think of the water company now and what services they would like to see provided in the future.
Our business plan will deliver on all of these We have merged with South Staffs Water. Planning for the future Every five years water companies submit a new business plan to the regulator, Ofwat.
As part of this process we will be submitting a single business plan to Ofwat which clearly sets out the requirements for both companies. What is our approach to the business plan? At the start of this process Cambridge Water operated as an independent company. Our current business plan runs for the period to Every 5 years, we consult with our customers on our next 5-year business plan, which is then submitted to Ofwat as part of the Price Review process.
Our current business plan for can be found below, along with documents relating to the next Price Review which will take place in. Anglian Water Retweeted East Anglian Daily Times Have you heard about Eleanor Church's epic voyage to investigate ocean plastics? @ larkrisepacific is a Colchester based filmmaker who sailed from Hawaii to Vancouver to reasearch plastic pollution Check out the article below to see what she had to say about the trip https:// ultimedescente.com Account Status: Verified.
The Local Water Forum, and its associated sub groups regularly meet to identify the next steps that need to be taken to help Cambridge Water deliver its business plan and to scrutinise and challenge any proposals it has put forward. With our draft business plan recently submitted to Ofwat [the water regulator], Mark will play a key role in refining the communications strategy for our investment programme, which tackles the key challenges of climate change and regional growth while maintaining affordability for customers.
Anglian Water is launching its Big Conversation to hear customers’ views on key water issues to help shape its AMP7 business plan for the five years from – - a double-decker tour bus will visit more than 20 town centres and events throughout the East of England.
Anglian Water’s original business plan had a number of strengths, and in particular the company had demonstrated effective customer engagement with wider consumers and environmental interest groups in the development of its outcomes and associated performance commitments.Download